mirror of
https://github.com/ZSCNetSupportDept/website.git
synced 2025-10-28 17:05:03 +08:00
57 lines
20 KiB
HTML
57 lines
20 KiB
HTML
<!doctype html>
|
||
<html lang="en" dir="ltr" class="docs-wrapper plugin-docs plugin-id-default docs-version-current docs-doc-page docs-doc-id-wiki/故障/联通特定/711" data-has-hydrated="false">
|
||
<head>
|
||
<meta charset="UTF-8">
|
||
<meta name="generator" content="Docusaurus v3.6.0">
|
||
<title data-rh="true">故障代码711 | 中山学院网络维护科</title><meta data-rh="true" name="viewport" content="width=device-width,initial-scale=1"><meta data-rh="true" name="twitter:card" content="summary_large_image"><meta data-rh="true" property="og:image" content="https://developer.zsxyww.com/img/docusaurus-social-card.jpg"><meta data-rh="true" name="twitter:image" content="https://developer.zsxyww.com/img/docusaurus-social-card.jpg"><meta data-rh="true" property="og:url" content="https://developer.zsxyww.com/docs/wiki/故障/联通特定/711"><meta data-rh="true" property="og:locale" content="en"><meta data-rh="true" name="docusaurus_locale" content="en"><meta data-rh="true" name="docsearch:language" content="en"><meta data-rh="true" name="docusaurus_version" content="current"><meta data-rh="true" name="docusaurus_tag" content="docs-default-current"><meta data-rh="true" name="docsearch:version" content="current"><meta data-rh="true" name="docsearch:docusaurus_tag" content="docs-default-current"><meta data-rh="true" property="og:title" content="故障代码711 | 中山学院网络维护科"><meta data-rh="true" name="description" content="..."><meta data-rh="true" property="og:description" content="..."><link data-rh="true" rel="icon" href="/img/favicon.ico"><link data-rh="true" rel="canonical" href="https://developer.zsxyww.com/docs/wiki/故障/联通特定/711"><link data-rh="true" rel="alternate" href="https://developer.zsxyww.com/docs/wiki/故障/联通特定/711" hreflang="en"><link data-rh="true" rel="alternate" href="https://developer.zsxyww.com/docs/wiki/故障/联通特定/711" hreflang="x-default"><link rel="alternate" type="application/rss+xml" href="/blog/rss.xml" title="中山学院网络维护科 RSS Feed">
|
||
<link rel="alternate" type="application/atom+xml" href="/blog/atom.xml" title="中山学院网络维护科 Atom Feed"><link rel="stylesheet" href="/assets/css/styles.6a14feb4.css">
|
||
<script src="/assets/js/runtime~main.e50e20f3.js" defer="defer"></script>
|
||
<script src="/assets/js/main.16d7b7d8.js" defer="defer"></script>
|
||
</head>
|
||
<body class="navigation-with-keyboard">
|
||
<script>!function(){function t(t){document.documentElement.setAttribute("data-theme",t)}var e=function(){try{return new URLSearchParams(window.location.search).get("docusaurus-theme")}catch(t){}}()||function(){try{return window.localStorage.getItem("theme")}catch(t){}}();null!==e?t(e):window.matchMedia("(prefers-color-scheme: dark)").matches?t("dark"):(window.matchMedia("(prefers-color-scheme: light)").matches,t("light"))}(),function(){try{const c=new URLSearchParams(window.location.search).entries();for(var[t,e]of c)if(t.startsWith("docusaurus-data-")){var a=t.replace("docusaurus-data-","data-");document.documentElement.setAttribute(a,e)}}catch(t){}}()</script><div id="__docusaurus"><div role="region" aria-label="Skip to main content"><a class="skipToContent_fXgn" href="#__docusaurus_skipToContent_fallback">Skip to main content</a></div><nav aria-label="Main" class="navbar navbar--fixed-top"><div class="navbar__inner"><div class="navbar__items"><button aria-label="Toggle navigation bar" aria-expanded="false" class="navbar__toggle clean-btn" type="button"><svg width="30" height="30" viewBox="0 0 30 30" aria-hidden="true"><path stroke="currentColor" stroke-linecap="round" stroke-miterlimit="10" stroke-width="2" d="M4 7h22M4 15h22M4 23h22"></path></svg></button><a class="navbar__brand" href="/"><div class="navbar__logo"><img src="/img/logo.svg" alt="ZSCNetworkSupport_logo" class="themedComponent_mlkZ themedComponent--light_NVdE"><img src="/img/logo.svg" alt="ZSCNetworkSupport_logo" class="themedComponent_mlkZ themedComponent--dark_xIcU"></div><b class="navbar__title text--truncate">ZSCNetworkSupport</b></a><a aria-current="page" class="navbar__item navbar__link navbar__link--active" href="/">首页</a><a aria-current="page" class="navbar__item navbar__link navbar__link--active" href="/docs/wiki/首页">wiki</a><a class="navbar__item navbar__link" href="/docs/devdocs/首页">开发组文档</a><a class="navbar__item navbar__link" href="/blog">文章</a></div><div class="navbar__items navbar__items--right"><a href="https://github.com/ZSCNetSupportDept/" target="_blank" rel="noopener noreferrer" class="navbar__item navbar__link">GitHub<svg width="13.5" height="13.5" aria-hidden="true" viewBox="0 0 24 24" class="iconExternalLink_nPIU"><path fill="currentColor" d="M21 13v10h-21v-19h12v2h-10v15h17v-8h2zm3-12h-10.988l4.035 4-6.977 7.07 2.828 2.828 6.977-7.07 4.125 4.172v-11z"></path></svg></a><div class="toggle_vylO colorModeToggle_DEke"><button class="clean-btn toggleButton_gllP toggleButtonDisabled_aARS" type="button" disabled="" title="Switch between dark and light mode (currently light mode)" aria-label="Switch between dark and light mode (currently light mode)" aria-live="polite" aria-pressed="false"><svg viewBox="0 0 24 24" width="24" height="24" class="lightToggleIcon_pyhR"><path fill="currentColor" d="M12,9c1.65,0,3,1.35,3,3s-1.35,3-3,3s-3-1.35-3-3S10.35,9,12,9 M12,7c-2.76,0-5,2.24-5,5s2.24,5,5,5s5-2.24,5-5 S14.76,7,12,7L12,7z M2,13l2,0c0.55,0,1-0.45,1-1s-0.45-1-1-1l-2,0c-0.55,0-1,0.45-1,1S1.45,13,2,13z M20,13l2,0c0.55,0,1-0.45,1-1 s-0.45-1-1-1l-2,0c-0.55,0-1,0.45-1,1S19.45,13,20,13z M11,2v2c0,0.55,0.45,1,1,1s1-0.45,1-1V2c0-0.55-0.45-1-1-1S11,1.45,11,2z M11,20v2c0,0.55,0.45,1,1,1s1-0.45,1-1v-2c0-0.55-0.45-1-1-1C11.45,19,11,19.45,11,20z M5.99,4.58c-0.39-0.39-1.03-0.39-1.41,0 c-0.39,0.39-0.39,1.03,0,1.41l1.06,1.06c0.39,0.39,1.03,0.39,1.41,0s0.39-1.03,0-1.41L5.99,4.58z M18.36,16.95 c-0.39-0.39-1.03-0.39-1.41,0c-0.39,0.39-0.39,1.03,0,1.41l1.06,1.06c0.39,0.39,1.03,0.39,1.41,0c0.39-0.39,0.39-1.03,0-1.41 L18.36,16.95z M19.42,5.99c0.39-0.39,0.39-1.03,0-1.41c-0.39-0.39-1.03-0.39-1.41,0l-1.06,1.06c-0.39,0.39-0.39,1.03,0,1.41 s1.03,0.39,1.41,0L19.42,5.99z M7.05,18.36c0.39-0.39,0.39-1.03,0-1.41c-0.39-0.39-1.03-0.39-1.41,0l-1.06,1.06 c-0.39,0.39-0.39,1.03,0,1.41s1.03,0.39,1.41,0L7.05,18.36z"></path></svg><svg viewBox="0 0 24 24" width="24" height="24" class="darkToggleIcon_wfgR"><path fill="currentColor" d="M9.37,5.51C9.19,6.15,9.1,6.82,9.1,7.5c0,4.08,3.32,7.4,7.4,7.4c0.68,0,1.35-0.09,1.99-0.27C17.45,17.19,14.93,19,12,19 c-3.86,0-7-3.14-7-7C5,9.07,6.81,6.55,9.37,5.51z M12,3c-4.97,0-9,4.03-9,9s4.03,9,9,9s9-4.03,9-9c0-0.46-0.04-0.92-0.1-1.36 c-0.98,1.37-2.58,2.26-4.4,2.26c-2.98,0-5.4-2.42-5.4-5.4c0-1.81,0.89-3.42,2.26-4.4C12.92,3.04,12.46,3,12,3L12,3z"></path></svg></button></div><div class="navbarSearchContainer_Bca1"><div class="navbar__search searchBarContainer_NW3z" dir="ltr"><input placeholder="Search" aria-label="Search" class="navbar__search-input searchInput_YFbd"><div class="loadingRing_RJI3 searchBarLoadingRing_YnHq"><div></div><div></div><div></div><div></div></div></div></div></div></div><div role="presentation" class="navbar-sidebar__backdrop"></div></nav><div id="__docusaurus_skipToContent_fallback" class="main-wrapper mainWrapper_z2l0"><div class="docsWrapper_hBAB"><button aria-label="Scroll back to top" class="clean-btn theme-back-to-top-button backToTopButton_sjWU" type="button"></button><div class="docRoot_UBD9"><aside class="theme-doc-sidebar-container docSidebarContainer_YfHR"><div class="sidebarViewport_aRkj"><div class="sidebar_njMd"><nav aria-label="Docs sidebar" class="menu thin-scrollbar menu_SIkG"><ul class="theme-doc-sidebar-menu menu__list"><li class="theme-doc-sidebar-item-link theme-doc-sidebar-item-link-level-1 menu__list-item"><a class="menu__link" href="/docs/wiki/首页">网络维护科wiki</a></li><li class="theme-doc-sidebar-item-category theme-doc-sidebar-item-category-level-1 menu__list-item menu__list-item--collapsed"><div class="menu__list-item-collapsible"><a class="menu__link menu__link--sublist" href="/docs/wiki/技能/">技能</a><button aria-label="Expand sidebar category '技能'" aria-expanded="false" type="button" class="clean-btn menu__caret"></button></div></li><li class="theme-doc-sidebar-item-category theme-doc-sidebar-item-category-level-1 menu__list-item menu__list-item--collapsed"><div class="menu__list-item-collapsible"><a class="menu__link menu__link--sublist" href="/docs/wiki/片区介绍/">片区介绍</a><button aria-label="Expand sidebar category '片区介绍'" aria-expanded="false" type="button" class="clean-btn menu__caret"></button></div></li><li class="theme-doc-sidebar-item-category theme-doc-sidebar-item-category-level-1 menu__list-item menu__list-item--collapsed"><div class="menu__list-item-collapsible"><a class="menu__link menu__link--sublist" href="/docs/wiki/基础知识/">基础知识</a><button aria-label="Expand sidebar category '基础知识'" aria-expanded="false" type="button" class="clean-btn menu__caret"></button></div></li><li class="theme-doc-sidebar-item-category theme-doc-sidebar-item-category-level-1 menu__list-item"><div class="menu__list-item-collapsible"><a class="menu__link menu__link--sublist menu__link--active" href="/docs/wiki/故障/">错误</a><button aria-label="Collapse sidebar category '错误'" aria-expanded="true" type="button" class="clean-btn menu__caret"></button></div><ul style="display:block;overflow:visible;height:auto" class="menu__list"><li class="theme-doc-sidebar-item-category theme-doc-sidebar-item-category-level-2 menu__list-item menu__list-item--collapsed"><div class="menu__list-item-collapsible"><a class="menu__link menu__link--sublist" tabindex="0" href="/docs/wiki/故障/通用/">通用</a><button aria-label="Expand sidebar category '通用'" aria-expanded="false" type="button" class="clean-btn menu__caret"></button></div></li><li class="theme-doc-sidebar-item-category theme-doc-sidebar-item-category-level-2 menu__list-item menu__list-item--collapsed"><div class="menu__list-item-collapsible"><a class="menu__link menu__link--sublist" tabindex="0" href="/docs/wiki/故障/电信特定/">电信特定</a><button aria-label="Expand sidebar category '电信特定'" aria-expanded="false" type="button" class="clean-btn menu__caret"></button></div></li><li class="theme-doc-sidebar-item-category theme-doc-sidebar-item-category-level-2 menu__list-item"><div class="menu__list-item-collapsible"><a class="menu__link menu__link--sublist menu__link--active" tabindex="0" href="/docs/wiki/故障/联通特定/">联通特定</a><button aria-label="Collapse sidebar category '联通特定'" aria-expanded="true" type="button" class="clean-btn menu__caret"></button></div><ul style="display:block;overflow:visible;height:auto" class="menu__list"><li class="theme-doc-sidebar-item-link theme-doc-sidebar-item-link-level-3 menu__list-item"><a class="menu__link" tabindex="0" href="/docs/wiki/故障/联通特定/651">故障代码651</a></li><li class="theme-doc-sidebar-item-link theme-doc-sidebar-item-link-level-3 menu__list-item"><a class="menu__link" tabindex="0" href="/docs/wiki/故障/联通特定/691">故障代码691</a></li><li class="theme-doc-sidebar-item-link theme-doc-sidebar-item-link-level-3 menu__list-item"><a class="menu__link menu__link--active" aria-current="page" tabindex="0" href="/docs/wiki/故障/联通特定/711">故障代码711</a></li><li class="theme-doc-sidebar-item-link theme-doc-sidebar-item-link-level-3 menu__list-item"><a class="menu__link" tabindex="0" href="/docs/wiki/故障/联通特定/720">故障代码720</a></li><li class="theme-doc-sidebar-item-link theme-doc-sidebar-item-link-level-3 menu__list-item"><a class="menu__link" tabindex="0" href="/docs/wiki/故障/联通特定/734">故障代码734</a></li><li class="theme-doc-sidebar-item-link theme-doc-sidebar-item-link-level-3 menu__list-item"><a class="menu__link" tabindex="0" href="/docs/wiki/故障/联通特定/账号不正确">账号不正确</a></li></ul></li><li class="theme-doc-sidebar-item-category theme-doc-sidebar-item-category-level-2 menu__list-item menu__list-item--collapsed"><div class="menu__list-item-collapsible"><a class="menu__link menu__link--sublist" tabindex="0" href="/docs/wiki/故障/移动特定/">移动特定</a><button aria-label="Expand sidebar category '移动特定'" aria-expanded="false" type="button" class="clean-btn menu__caret"></button></div></li></ul></li><li class="theme-doc-sidebar-item-link theme-doc-sidebar-item-link-level-1 menu__list-item"><a class="menu__link" href="/docs/wiki/资源">资源</a></li><li class="theme-doc-sidebar-item-category theme-doc-sidebar-item-category-level-1 menu__list-item menu__list-item--collapsed"><div class="menu__list-item-collapsible"><a class="menu__link menu__link--sublist" href="/docs/wiki/杂项/">杂项</a><button aria-label="Expand sidebar category '杂项'" aria-expanded="false" type="button" class="clean-btn menu__caret"></button></div></li></ul></nav><button type="button" title="Collapse sidebar" aria-label="Collapse sidebar" class="button button--secondary button--outline collapseSidebarButton_PEFL"><svg width="20" height="20" aria-hidden="true" class="collapseSidebarButtonIcon_kv0_"><g fill="#7a7a7a"><path d="M9.992 10.023c0 .2-.062.399-.172.547l-4.996 7.492a.982.982 0 01-.828.454H1c-.55 0-1-.453-1-1 0-.2.059-.403.168-.551l4.629-6.942L.168 3.078A.939.939 0 010 2.528c0-.548.45-.997 1-.997h2.996c.352 0 .649.18.828.45L9.82 9.472c.11.148.172.347.172.55zm0 0"></path><path d="M19.98 10.023c0 .2-.058.399-.168.547l-4.996 7.492a.987.987 0 01-.828.454h-3c-.547 0-.996-.453-.996-1 0-.2.059-.403.168-.551l4.625-6.942-4.625-6.945a.939.939 0 01-.168-.55 1 1 0 01.996-.997h3c.348 0 .649.18.828.45l4.996 7.492c.11.148.168.347.168.55zm0 0"></path></g></svg></button></div></div></aside><main class="docMainContainer_TBSr"><div class="container padding-top--md padding-bottom--lg"><div class="row"><div class="col docItemCol_VOVn"><div class="docItemContainer_Djhp"><article><nav class="theme-doc-breadcrumbs breadcrumbsContainer_Z_bl" aria-label="Breadcrumbs"><ul class="breadcrumbs" itemscope="" itemtype="https://schema.org/BreadcrumbList"><li class="breadcrumbs__item"><a aria-label="Home page" class="breadcrumbs__link" href="/"><svg viewBox="0 0 24 24" class="breadcrumbHomeIcon_YNFT"><path d="M10 19v-5h4v5c0 .55.45 1 1 1h3c.55 0 1-.45 1-1v-7h1.7c.46 0 .68-.57.33-.87L12.67 3.6c-.38-.34-.96-.34-1.34 0l-8.36 7.53c-.34.3-.13.87.33.87H5v7c0 .55.45 1 1 1h3c.55 0 1-.45 1-1z" fill="currentColor"></path></svg></a></li><li itemscope="" itemprop="itemListElement" itemtype="https://schema.org/ListItem" class="breadcrumbs__item"><a class="breadcrumbs__link" itemprop="item" href="/docs/wiki/故障/"><span itemprop="name">错误</span></a><meta itemprop="position" content="1"></li><li itemscope="" itemprop="itemListElement" itemtype="https://schema.org/ListItem" class="breadcrumbs__item"><a class="breadcrumbs__link" itemprop="item" href="/docs/wiki/故障/联通特定/"><span itemprop="name">联通特定</span></a><meta itemprop="position" content="2"></li><li itemscope="" itemprop="itemListElement" itemtype="https://schema.org/ListItem" class="breadcrumbs__item breadcrumbs__item--active"><span class="breadcrumbs__link" itemprop="name">故障代码711</span><meta itemprop="position" content="3"></li></ul></nav><div class="tocCollapsible_ETCw theme-doc-toc-mobile tocMobile_ITEo"><button type="button" class="clean-btn tocCollapsibleButton_TO0P">On this page</button></div><div class="theme-doc-markdown markdown"><header><h1>故障代码711</h1></header>
|
||
<p>...</p>
|
||
<h2 class="anchor anchorWithStickyNavbar_LWe7" id="现象">现象<a href="#现象" class="hash-link" aria-label="Direct link to 现象" title="Direct link to 现象"></a></h2>
|
||
<p>联通宽带拨号失败，提示错误代码<code>711</code></p>
|
||
<h2 class="anchor anchorWithStickyNavbar_LWe7" id="原因">原因<a href="#原因" class="hash-link" aria-label="Direct link to 原因" title="Direct link to 原因"></a></h2>
|
||
<ul>
|
||
<li>系统服务问题</li>
|
||
</ul>
|
||
<h2 class="anchor anchorWithStickyNavbar_LWe7" id="解决方法">解决方法<a href="#解决方法" class="hash-link" aria-label="Direct link to 解决方法" title="Direct link to 解决方法"></a></h2>
|
||
<ol>
|
||
<li>开始-运行-<code>regedit</code>，删除<code>HKEY_LOCAL_MACHINE\System\CurrentControlSet\services\eventlog\Parameters</code>项</li>
|
||
<li>打开计算机-右键管理-服务和应用程序-服务，<em>请按顺序尝试启动(如果存在)，并设置启动类型为<code>自动</code></em>
|
||
<ol>
|
||
<li>Windows Event Log</li>
|
||
<li>Secure Socket Tunneling Protocol Service</li>
|
||
<li>Remote Access Auto Connection Manager</li>
|
||
<li>Telephony</li>
|
||
</ol>
|
||
</li>
|
||
<li>尝试启动其他与网络相关的服务。
|
||
与网络相关的服务如下，检查各项服务是否开启，不要求按顺序：
|
||
（加粗的是解决1062错误的关键）<!-- -->
|
||
<ul>
|
||
<li><strong>Device Install Sevise</strong></li>
|
||
<li>DHCP Client</li>
|
||
<li>DNS Client</li>
|
||
<li><strong>Device Setup Manager</strong></li>
|
||
<li>DCOM Server Process Launcher</li>
|
||
<li>Windows Event Log</li>
|
||
<li>Secure Socket Tunneling Protocol Service</li>
|
||
<li>Remote Access Auto Connection Manager</li>
|
||
<li><strong>Remote Access Connection Manager</strong></li>
|
||
<li>Remote Procedure Call (RPC)</li>
|
||
<li><strong>Telephony</strong></li>
|
||
<li>Network Setup Service</li>
|
||
<li>Network List Service</li>
|
||
<li><strong>Network Connections</strong></li>
|
||
<li>Network Store Interface Service</li>
|
||
<li>System Events Broker</li>
|
||
</ul>
|
||
</li>
|
||
<li>取得『%SystemRoot%\LogFiles』文件夹和『%SystemRoot%\ System32\wbem』文件夹的权限（包括这两个文件夹的所有子文件夹的权限），简单点说，就是使你当前的帐户拥有这两个文件夹以及它们的子文件夹的绝对控制权限。在 C:\windows\system32\ 这个路径下找到：logfile 和 wbem 这两个文件夹 这个文件添加管理员使用权限（在文件夹右键-属性-安全-高级里设置），重启应该就OK了。</li>
|
||
<li>win+R，运行<code>regedt32</code>，打开注册表定位到<code>HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\RasMan\DependOnService</code>。然后 选中"DependOnService" ，在右边窗口里显示的项目中找到 "DependOnService" ，双击会弹出一个 “编辑多字符串” 窗口，删除此窗口里数值数据中的" SstpSvc" ，再点击"确定"。关闭注册表后重启电脑。</li>
|
||
</ol></div><footer class="theme-doc-footer docusaurus-mt-lg"><div class="row margin-top--sm theme-doc-footer-edit-meta-row"><div class="col"><a href="https://github.com/ZSCNetSupportDept/website/tree/master/docs/wiki/08-故障/03-联通特定/711.md" target="_blank" rel="noopener noreferrer" class="theme-edit-this-page"><svg fill="currentColor" height="20" width="20" viewBox="0 0 40 40" class="iconEdit_Z9Sw" aria-hidden="true"><g><path d="m34.5 11.7l-3 3.1-6.3-6.3 3.1-3q0.5-0.5 1.2-0.5t1.1 0.5l3.9 3.9q0.5 0.4 0.5 1.1t-0.5 1.2z m-29.5 17.1l18.4-18.5 6.3 6.3-18.4 18.4h-6.3v-6.2z"></path></g></svg>Edit this page</a></div><div class="col lastUpdated_JAkA"><span class="theme-last-updated">Last updated<!-- --> on <b><time datetime="2025-06-21T07:30:30.000Z" itemprop="dateModified">Jun 21, 2025</time></b></span></div></div></footer></article><nav class="pagination-nav docusaurus-mt-lg" aria-label="Docs pages"><a class="pagination-nav__link pagination-nav__link--prev" href="/docs/wiki/故障/联通特定/691"><div class="pagination-nav__sublabel">Previous</div><div class="pagination-nav__label">故障代码691</div></a><a class="pagination-nav__link pagination-nav__link--next" href="/docs/wiki/故障/联通特定/720"><div class="pagination-nav__sublabel">Next</div><div class="pagination-nav__label">故障代码720</div></a></nav></div></div><div class="col col--3"><div class="tableOfContents_bqdL thin-scrollbar theme-doc-toc-desktop"><ul class="table-of-contents table-of-contents__left-border"><li><a href="#现象" class="table-of-contents__link toc-highlight">现象</a></li><li><a href="#原因" class="table-of-contents__link toc-highlight">原因</a></li><li><a href="#解决方法" class="table-of-contents__link toc-highlight">解决方法</a></li></ul></div></div></div></div></main></div></div></div><footer class="footer footer--dark"><div class="container container-fluid"><div class="footer__bottom text--center"><div class="footer__copyright">Copyright © 2025 ZSCNetworkSupport,Built with Docusaurus.</div></div></div></footer></div>
|
||
</body>
|
||
</html> |