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itemtype="https://schema.org/ListItem" class="breadcrumbs__item"><a class="breadcrumbs__link" itemprop="item" href="/docs/wiki/故障/"><span itemprop="name">错误</span></a><meta itemprop="position" content="1"></li><li itemscope="" itemprop="itemListElement" itemtype="https://schema.org/ListItem" class="breadcrumbs__item"><a class="breadcrumbs__link" itemprop="item" href="/docs/wiki/故障/联通特定/"><span itemprop="name">联通特定</span></a><meta itemprop="position" content="2"></li><li itemscope="" itemprop="itemListElement" itemtype="https://schema.org/ListItem" class="breadcrumbs__item breadcrumbs__item--active"><span class="breadcrumbs__link" itemprop="name">故障代码651</span><meta itemprop="position" content="3"></li></ul></nav><div class="tocCollapsible_ETCw theme-doc-toc-mobile tocMobile_ITEo"><button type="button" class="clean-btn tocCollapsibleButton_TO0P">On this page</button></div><div class="theme-doc-markdown markdown"><header><h1>故障代码651</h1></header>
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<p>...</p>
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<h2 class="anchor anchorWithStickyNavbar_LWe7" id="现象">现象<a href="#现象" class="hash-link" aria-label="Direct link to 现象" title="Direct link to 现象"></a></h2>
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<p>联通宽带拨号失败，提示错误代码<code>651</code></p>
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<h2 class="anchor anchorWithStickyNavbar_LWe7" id="原因">原因<a href="#原因" class="hash-link" aria-label="Direct link to 原因" title="Direct link to 原因"></a></h2>
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<ul>
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<li>配置错误</li>
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<li>物理连接错误</li>
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<li>联通多次宽带691/629认证失败导致短时间被拉黑</li>
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<li>其他原因</li>
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</ul>
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<h2 class="anchor anchorWithStickyNavbar_LWe7" id="配置错误类解决方法">配置错误类解决方法<a href="#配置错误类解决方法" class="hash-link" aria-label="Direct link to 配置 错误类解决方法" title="Direct link to 配置错误类解决方法"></a></h2>
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<ol>
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<li>确认网卡已启动，网卡驱动程序已安装正确</li>
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<li>确认与网络相关的服务全部已启动</li>
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<li>确认本地连接/以太网已启动</li>
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<li>确认本地连接/以太网-属性-Internet协议版本4(TCP/IPv4)-属性，选中自动获取IP地址，自动获得DNS服务器地址</li>
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</ol>
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<h2 class="anchor anchorWithStickyNavbar_LWe7" id="物理连接错误类解决方法">物理连接错误类解决方法<a href="#物理连接错误类解决方法" class="hash-link" aria-label="Direct link to 物理连接错误类解决方法" title="Direct link to 物理连接错误类解决方法"></a></h2>
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<ol>
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<li>用力插拔各个端口接口，以排除接触不良引发的物理连接错误</li>
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<li>使用测线器测试墙上端口的信号状态，判断物理连接错误区域</li>
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<li>使用测线器测试用户使用的网线的连通性</li>
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<li>使用测线器测试小交换机/机房线架的信号输入的主线，确认主线信号源正常</li>
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||
</ol>
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<h2 class="anchor anchorWithStickyNavbar_LWe7" id="联通多次691629认证失败导致短时间拉黑">联通多次691/629认证失败导致短时间拉黑<a href="#联通多次691629认证失败导致短时间拉黑" class="hash-link" aria-label="Direct link to 联通多次691/629认证失败导致短时间拉黑" title="Direct link to 联通多次691/629认证失败导致短时间拉黑"></a></h2>
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<p>联通运营商的宽带，如果在多次认证失败以后，使用该mac地址拨号会变成651错误，静候3-5分钟解除，也可以直接更改适配器的mac地址快速解决</p>
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