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itemprop="position" content="1"></li><li itemscope="" itemprop="itemListElement" itemtype="https://schema.org/ListItem" class="breadcrumbs__item"><a class="breadcrumbs__link" itemprop="item" href="/docs/wiki/故障/电信特定/"><span itemprop="name">电信特定</span></a><meta itemprop="position" content="2"></li><li itemscope="" itemprop="itemListElement" itemtype="https://schema.org/ListItem" class="breadcrumbs__item breadcrumbs__item--active"><span class="breadcrumbs__link" itemprop="name">电信101错误代码</span><meta itemprop="position" content="3"></li></ul></nav><div class="tocCollapsible_ETCw theme-doc-toc-mobile tocMobile_ITEo"><button type="button" class="clean-btn tocCollapsibleButton_TO0P">On this page</button></div><div class="theme-doc-markdown markdown"><header><h1>电信101错误代码</h1></header>
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<p>...</p>
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<h2 class="anchor anchorWithStickyNavbar_LWe7" id="现象">现象<a href="#现象" class="hash-link" aria-label="Direct link to 现象" title="Direct link to 现象"></a></h2>
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<p>电信客户端连接失败，出现错误代码101</p>
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<h2 class="anchor anchorWithStickyNavbar_LWe7" id="原因">原因<a href="#原因" class="hash-link" aria-label="Direct link to 原因" title="Direct link to 原因"></a></h2>
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<ol>
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<li>可能是电脑没有按照正确的方式接入校园专网环境导致</li>
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<li>使用了奇游加速器</li>
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</ol>
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<h2 class="anchor anchorWithStickyNavbar_LWe7" id="客户端处理适用于原因1">客户端处理(适用于原因1)<a href="#客户端处理适用于原因1" class="hash-link" aria-label="Direct link to 客户端处理(适用于原因1)" title="Direct link to 客户端处理(适用于原因1)"></a></h2>
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<ol>
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<li>使用客户端自带的“检测工具”进行修复（点 击客户端右上角下拉菜单，选择“检测工具”）</li>
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</ol>
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<h2 class="anchor anchorWithStickyNavbar_LWe7" id="手动处理适用于原因1">手动处理(适用于原因1)<a href="#手动处理适用于原因1" class="hash-link" aria-label="Direct link to 手动处理(适用于原因1)" title="Direct link to 手动处理(适用于原因1)"></a></h2>
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<ol>
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<li>检查电脑是否连接电信专网（接入电信端口或 <a href="http://zsteduapp.10000.gd.cn/" target="_blank" rel="noopener noreferrer">http://zsteduapp.10000.gd.cn/</a> ）</li>
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<li>检查网卡驱动是否正确安装、网卡是否被禁用</li>
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<li>检查网口（包括电脑端口）是否正常（可用系统宽带连接测试是否返回651，651表示网口不通）</li>
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<li>检查网卡是否设置了“自动获取IP”及“自动获取DNS”</li>
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<li>检查电脑是否获取到了IP地址</li>
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<li>禁用再启用网卡再观察</li>
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<li>重启客户端或电脑再观察</li>
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</ol>
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<h2 class="anchor anchorWithStickyNavbar_LWe7" id="判断是否奇游加速器引起以及解决方案">判断是否奇游加速器引起以及解决方案<a href="#判断是否奇游加速器引起以及解决方案" class="hash-link" aria-label="Direct link to 判断是否奇游加速器引起以及解决方案" title="Direct link to 判断是否奇游加速器引起以及解决方案"></a></h2>
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<h3 class="anchor anchorWithStickyNavbar_LWe7" id="判断">判断<a href="#判断" class="hash-link" aria-label="Direct link to 判断" title="Direct link to 判断"></a></h3>
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<ol>
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<li>同时按下<kbd>Win</kbd> + <kbd>R</kbd>键，输入 <code>ncpa.cpl</code> 进入网络适配器页面，查看是否有描述为<code>qeeyou</code>的适配器，有的话就是使用了奇游加速器</li>
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<li>电脑症状表现为，获取到正确的 172.xxx.xxx.xxx 段 IP，同时按下<kbd>Win</kbd> + <kbd>R</kbd>键，输入<code>cmd</code>，打开命令提示符窗口,输入<code>ping 189.cn</code> 后回车，如果提示 <code>ping 请求找不到主机 189.cn</code> ，则继续输入 <code>nslookup 189.cn</code> 后回车，如果返回结果当中<strong>没有</strong> <code>Non-existent domain</code> 字样，或者你知道它已经解析成功，那就是奇游加速器导致的101错误</li>
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</ol>
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<h3 class="anchor anchorWithStickyNavbar_LWe7" id="解决方法">解决方法<a href="#解决方法" class="hash-link" aria-label="Direct link to 解决方法" title="Direct link to 解决方法"></a></h3>
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<p>同时按下<kbd>Win</kbd> + <kbd>R</kbd>键。输入 <code>regedit</code> 进入注册表编辑器，依次展开</p>
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<div class="codeBlockContainer_Ckt0 theme-code-block" style="--prism-color:#393A34;--prism-background-color:#f6f8fa"><div class="codeBlockContent_biex"><pre tabindex="0" class="prism-code language-text codeBlock_bY9V thin-scrollbar" style="color:#393A34;background-color:#f6f8fa"><code class="codeBlockLines_e6Vv"><span class="token-line" style="color:#393A34"><span class="token plain">\HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\Dnscache\Parameters\DnsPolicyConfig</span><br></span></code></pre><div class="buttonGroup__atx"><button type="button" aria-label="Copy code to clipboard" title="Copy" class="clean-btn"><span class="copyButtonIcons_eSgA" aria-hidden="true"><svg viewBox="0 0 24 24" class="copyButtonIcon_y97N"><path fill="currentColor" d="M19,21H8V7H19M19,5H8A2,2 0 0,0 6,7V21A2,2 0 0,0 8,23H19A2,2 0 0,0 21,21V7A2,2 0 0,0 19,5M16,1H4A2,2 0 0,0 2,3V17H4V3H16V1Z"></path></svg><svg viewBox="0 0 24 24" class="copyButtonSuccessIcon_LjdS"><path fill="currentColor" d="M21,7L9,19L3.5,13.5L4.91,12.09L9,16.17L19.59,5.59L21,7Z"></path></svg></span></button></div></div></div>
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<p>,对着openvpn字样的注册表项(文件夹)右键删除，然后重新插拔网线即可</p>
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<h2 class="anchor anchorWithStickyNavbar_LWe7" id="注意">注意<a href="#注意" class="hash-link" aria-label="Direct link to 注意" title="Direct link to 注意"></a></h2>
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<ol>
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<li>如果为大面积问题，可能为网络障碍，需要上报</li>
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<li>如按照 方法一、二步骤处理无效且非大面积问题，可能是用户电脑中木马导致LSP协议被劫持，需使用第三方修复工具修复(以360安全卫士为例)<!-- -->
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<ol>
|
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<li>打开360安全卫士，点击右下角的“断网急救箱”</li>
|
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<li>选择“全面诊断”</li>
|
||
<li>在诊断结束后选择“强力修复”</li>
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</ol>
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</li>
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</ol></div><footer class="theme-doc-footer docusaurus-mt-lg"><div class="row margin-top--sm theme-doc-footer-edit-meta-row"><div class="col"><a href="https://github.com/ZSCNetSupportDept/website/tree/master/docs/wiki/08-故障/02-电信特定/101.md" target="_blank" rel="noopener noreferrer" class="theme-edit-this-page"><svg fill="currentColor" height="20" width="20" viewBox="0 0 40 40" class="iconEdit_Z9Sw" aria-hidden="true"><g><path d="m34.5 11.7l-3 3.1-6.3-6.3 3.1-3q0.5-0.5 1.2-0.5t1.1 0.5l3.9 3.9q0.5 0.4 0.5 1.1t-0.5 1.2z m-29.5 17.1l18.4-18.5 6.3 6.3-18.4 18.4h-6.3v-6.2z"></path></g></svg>Edit this page</a></div><div class="col lastUpdated_JAkA"><span class="theme-last-updated">Last updated<!-- --> on <b><time datetime="2025-06-21T07:30:30.000Z" itemprop="dateModified">Jun 21, 2025</time></b></span></div></div></footer></article><nav class="pagination-nav docusaurus-mt-lg" aria-label="Docs pages"><a class="pagination-nav__link pagination-nav__link--prev" href="/docs/wiki/故障/电信特定/"><div class="pagination-nav__sublabel">Previous</div><div class="pagination-nav__label">电信特定</div></a><a class="pagination-nav__link pagination-nav__link--next" href="/docs/wiki/故障/电信特定/107"><div class="pagination-nav__sublabel">Next</div><div class="pagination-nav__label">电信107错误代码</div></a></nav></div></div><div class="col col--3"><div class="tableOfContents_bqdL thin-scrollbar theme-doc-toc-desktop"><ul class="table-of-contents table-of-contents__left-border"><li><a href="#现象" class="table-of-contents__link toc-highlight">现象</a></li><li><a href="#原因" class="table-of-contents__link toc-highlight">原因</a></li><li><a href="#客户端处理适用于原因1" class="table-of-contents__link toc-highlight">客户端处理(适用于原因1)</a></li><li><a href="#手动处理适用于原因1" class="table-of-contents__link toc-highlight">手动处理(适用于原因1)</a></li><li><a href="#判断是否奇游加速器引起以及解决方案" class="table-of-contents__link toc-highlight">判断是否奇游加速器引起以及解决方案</a><ul><li><a href="#判断" class="table-of-contents__link toc-highlight">判断</a></li><li><a href="#解决方法" class="table-of-contents__link toc-highlight">解决方法</a></li></ul></li><li><a href="#注意" class="table-of-contents__link toc-highlight">注意</a></li></ul></div></div></div></div></main></div></div></div><footer class="footer footer--dark"><div class="container container-fluid"><div class="footer__bottom text--center"><div class="footer__copyright">Copyright © 2025 ZSCNetworkSupport,Built with Docusaurus.</div></div></div></footer></div>
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